E-Kacheri Pakistan 2026 – How Citizens Can Submit Online Complaints
E-Kacheri Pakistan is an important public service initiative that helps citizens communicate their problems directly to government officials. It provides an opportunity to raise complaints and seek attention from the relevant authorities without making unnecessary visits to government offices.
In Karachi, E-Kacheri is particularly useful for residents facing everyday municipal problems. People can highlight concerns about water supply, road conditions, garbage collection and drainage services through announced public hearings.
What Is E-Kacheri in Pakistan?
E-Kacheri is an online public hearing system designed to improve communication between citizens and government representatives.
Through this initiative, officials can listen to public concerns, understand local problems and guide relevant departments towards appropriate action.
Karachi E-Kacheri and Public Complaints
Karachi’s municipal administration has used E-Kacheri to give residents an opportunity to discuss civic problems directly with the city’s leadership.
Common issues raised by citizens include:
- Shortage of drinking water
- Broken roads and damaged streets
- Garbage collection problems
- Sewerage and drainage issues
- Streetlights and municipal services
- Problems related to local infrastructure
The purpose is to make public complaints easier to communicate and improve the response of relevant departments.
How to Join E-Kacheri in Karachi
Citizens interested in joining an E-Kacheri should follow these steps:
- Follow announcements from the relevant government authority.
- Check the official date and timing.
- Find the announced contact number or online participation link.
- Explain your complaint in simple and clear words.
- Provide your area details and relevant evidence.
E-Kacheri Contact Numbers in Karachi
During the first Karachi E-Kacheri session on September 28, 2026, the following contact numbers were reported:
| Contact | Phone Number |
|---|---|
| E-Kacheri | 021-99216727 |
| Public Complaints | 021-99215125 |
| Public Complaints | 021-99215126 |
These numbers were reported for the launch session. Confirm their availability before calling for a future session.
E-Kacheri Latest Updates 2026
Karachi Mayor Barrister Murtaza Wahab held an E-Kacheri session in October 2026. Residents raised complaints about water supply, sanitation, roads and sewerage.
The mayor directed relevant departments to take action and improve the complaint-resolution process.
Citizens should follow official Karachi Metropolitan Corporation announcements for the next session date and participation details.
Benefits of E-Kacheri
- Direct communication with government officials.
- An opportunity to highlight public problems.
- Better communication between citizens and departments.
- Easier access to public hearings.
- Greater public participation in local government services.
Frequently Asked Questions (FAQs)
1. What is E-Kacheri in Karachi?
It is an online public hearing where Karachi residents can communicate their civic problems to municipal authorities.
2. Who can participate in E-Kacheri?
Karachi residents can participate according to the official announcements and instructions.
3. Can I complain about water shortages?
Yes. Water supply complaints can be raised during relevant public hearings.
4. Can I report garbage and sewerage problems?
Yes. Citizens can highlight cleanliness and sewerage issues.
5. When will the next E-Kacheri take place?
Check official government announcements for the next session date.
6. Is E-Kacheri free?
Participation in announced public hearings does not require a participation fee.
